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FAQ

Are you bonded and insured?

Yes, we are bonded and insured through Pet Sitters Associates to give you peace of mind in regard to both your pets and property.

How do I sign up for your services?

From your phone call  727-424-5341.  Or complete the Contact Us form.  

What type of animals do you care for?

Dogs, cats, birds, fish as well as small caged animals such as rabbits, hedgehogs and ferrets.

What are the benefits of hiring a pet sitter?

Your pet gets:

  • the safe environment he knows best
  • his same diet and routine
  • relief from traveling to and staying in an unfamiliar place
  • lots of attention and TLC while you’re away

You get:

  • peace of mind knowing your pet is cared for by a professional
  • safer pets and home
  • someone who comes to your home – no need to drop off and pick up at a kennel
  • other services include picking up the mail and newspapers; trash and recycling; care of your indoor plants and checking your home security so your home looks lived in and not vacant

I have never used your services before and do not have time for the initial consultation.  Can I still use your services?

All new clients must have an initial consultation to introduce pets and people before any pet care services are provided.

How will you access my home?

During the initial consultation we will collect a key from you.  Surcharges apply for key pick-up other than at the initial consultation.

What can I expect during the initial consultation?

The consultation (“Meet and Greet”) will help familiarize us with your pets and your home, and give you an opportunity to discuss your pets daily routine, diet, and any special needs they may have.

How am I billed and when is it due?

New clients are required to pay for services at the consultation.  Thereafter, payment can be left on the day your service begins. Credit card payments, for 3 or more consecutive visits, are accepted through Square credit card processing for new and existing clients.

What if I need pet care that isn’t mentioned here?

Please contact us to discuss your special needs.  Coddled Critters prides itself on offering premium pet care tailored to you and your pets’ individual needs.

Is the information I give to you kept confidential?

Absolutely! we are committed to keeping our clients’ information secure and confidential.  We only use your information to provide the best care of your pets and your home.